APM - Translating IT Metrics into Business Meaning Value

Larry Dragich

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Top Stories by Larry Dragich

APM is entering into a period of intense competition of technology and strategy with a multiplicity of vendors and viewpoints. While the nomenclature used within its space has five distinct dimensions that elucidate its meaning, the very acronym of APM is in question: Application Performance ... Monitoring vs. Management. It's strange to think that we would not normally use monitoring and management synonymously, but when used in the APM vernacular they seem to be interchangeable. This may be a visceral response, but I see the APM idiom converging on itself and becoming a matter of expectations vs. aspirations. Application Performance Monitoring is the expectation of the tool sets themselves and how to implement them. Gartner provides five dimensions that describe these technologies which are not meant to be so "prescriptive" as much as they are "descriptive" Appli... (more)

The Butterfly Effect Within IT

The "Butterfly Effect" theoretically describes a hurricane's formation being contingent on whether or not a distant butterfly had flapped its wings weeks before. This highlights a sensitive dependence on environmental conditions where a small change at one place (Dev Env) can result in large differences to a later state (Production). Consider the possibility that a small innocuous code change could go undetected, promoted through Development & QA, and then have catastrophic effects on performance once it reaches production. The environmental variants need to be minimized and clo... (more)

APM: Running with a Renegade - DevOps

Much like electricity, APM will take the path of least resistance when entering into an organization, attracted to the area with the strongest need; lightning, as soon as it is triggered, needs to find ground. It may be brought in to help resuscitate an application that has recently become lethargic or assist the team in rehabilitating an intrinsic codebase. Once the goal is attained however, the propensity to pigeonhole APM as a point solution is high. Now contrast this with DevOps, which is moving forward with a momentum permeating IT and giving us a means to change the way we... (more)

Why DevOps Needs a Friend

As enterprises embrace the DevOps philosophy, and the coalescence of the Development and Operations continues, I foresee the conditions ripening to foster innovative methods of making application performance better and code deployments smoother.  To me, the argument that system monitoring is just a “nice to have” and not really a core requirement for operational readiness dissipates quickly when a critical application goes down with no warning. Application Performance Management (APM) has been bred with all the right elements to give us the insights we need to see the health of ... (more)

Synthetic Monitoring: Is It Really Worth It?

Don't throw the baby out with the bathwater. Synthetic monitoring (active monitoring) helps reduce key blind spots for critical applications. We just experienced a production issue on a fully instrumented critical business application that first appeared nebulous. During peak volume time the Service Desk was taking calls from users across random locations stating that they couldn't login, however if they were already on the system all was well. Even when they logged out they could still login again and continue working. Other facts that came in made the issue more perplexing: RU... (more)